Shipping Policy

SHIPPING AVAILABILITY

Crew Snacks Co. ships within the United States and to select international destinations. Available shipping options and rates are displayed at checkout based on your location.

ORDER PROCESSING

Orders are typically processed within 2–5 business days after your order is placed. Processing times may be longer during product launches, holidays, high-volume periods, or other circumstances.

You will receive an order confirmation after your purchase and, when applicable, tracking information once your order has shipped.

SHIPPING RATES

Shipping costs are calculated and displayed at checkout based on the items in your order, shipping destination, and available shipping method.

Any free shipping promotions or offers will be subject to the terms displayed at the time of purchase.

DELIVERY TIMES

Estimated delivery times shown at checkout or provided by the shipping carrier are estimates and are not guaranteed. Delivery times may vary depending on the carrier, destination, weather, holidays, customs processing, and other circumstances outside of our control.

TRACKING

When tracking is available, tracking information will be provided after your order ships. Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping information at checkout. If you notice an error in your shipping address, please contact Crew Snacks Co. as soon as possible.

We cannot guarantee that shipping information can be changed once an order has entered processing or has shipped.

LOST, DAMAGED, OR INCORRECT ORDERS

If your order arrives damaged, contains an incorrect item, or appears to have been lost in transit, please contact Crew Snacks Co. through our Contact page with your order number and relevant details so we can review the situation and assist you.

RETURNED PACKAGES

If a package is returned to Crew Snacks Co. because of an incorrect or incomplete address, failed delivery attempt, or other delivery issue, we will contact you regarding available options for reshipment.

Additional shipping charges may apply when an order must be shipped again for reasons outside the control of Crew Snacks Co.

INTERNATIONAL SHIPPING

International shipping rates and estimated delivery times are calculated at checkout. International orders may have higher shipping costs and longer delivery times than domestic orders.

Customers are responsible for any applicable customs duties, import taxes, tariffs, brokerage fees, or other charges imposed by the destination country. These charges are not included in the product price or shipping cost unless specifically stated at checkout.

International delivery times may be affected by customs processing and other circumstances outside the control of Crew Snacks Co.

QUESTIONS

For questions regarding an order or shipment, please contact Crew Snacks Co. through our Contact page.